Data Protection Policy

At Hyperionica (hyperionica.shop), we are committed to protecting the personal data of our customers, partners, and visitors. This policy explains how we collect, process, store, and protect your data in line with UK GDPR and the Data Protection Act 2018.

1. Purpose of This Policy

This Data Protection Policy ensures that all personal data handled by Hyperionica is:

• Processed lawfully, fairly, and transparently.
• Collected for specified and legitimate purposes.
• Kept accurate and up to date.
• Stored securely and only as long as necessary.

2. Data We Collect

We may collect:

• Personal Information: Name, email, billing/shipping address, phone number.
• Transaction Data: Payment details (processed securely via third parties, never stored by us), order history.
• Technical Data: IP addresses, browser type, cookies, and website usage data.

3. How We Use Data

Your personal data is used for:

• Fulfilling and delivering orders.
• Processing payments securely.
• Communicating order updates, promotions, and offers (only if you opt-in).
• Detecting and preventing fraud.
• Meeting legal and regulatory requirements.

4. Legal Basis for Processing

We process data under the following lawful bases:

• Contractual necessity – to fulfill your orders.
• Consent – for marketing communications.
• Legal obligations – for tax and compliance purposes.
• Legitimate interests – improving our services and preventing fraud.

5. Data Sharing

We do not sell your data. We may share your information only with:

• Payment providers (e.g., PayPal, Stripe, Klarna).
• Shipping carriers for order delivery.
• IT & service providers who support our website and email systems.
• Legal authorities if required by law.

6. Data Security

• All data is encrypted and stored on secure servers.
• Access to data is restricted to authorized staff only.
• Payments are processed through PCI-DSS compliant providers.

7. Data Retention

We retain data only as long as necessary for the purposes stated in this policy or to meet legal obligations (e.g., tax records).

8. Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing at any time.
• Request a copy of your data in a portable format.
• File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

9. Contact Us

If you have questions about this Data Protection Policy or wish to exercise your rights, please contact us:

📧 Email: support@hyperionica.shop
📍 Hyperionica, UK