30 Days Return Policy
Free Uk Shipping

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

You can browse by category (Booster Boxes, Elite Trainer Boxes, Premium Collections, Bundles) or use the search bar at the top of the page to quickly find specific Pokémon TCG products.

Yes — all products sold at Hyperionica are 100% official Pokémon TCG items, sourced from trusted distributors.

 

If a product is available to purchase, it is in stock. For limited releases, stock levels are displayed on the product page.

 

Yes! You can add products to your wishlist and access them anytime from your account dashboard.

Payment Information

We accept major debit/credit cards (Visa, Mastercard, American Express), PayPal, Klarna, and other secure payment options.

 

Absolutely. We use SSL encryption and trusted payment gateways to keep all transactions safe.

 

Yes, you can enter your discount or promo code at checkout. Only one code may be applied per order.

 

If your payment is declined, please try another method or contact our support team for assistance.

Order & Returns

We offer hassle-free 30-day returns for unopened, sealed products. Please see our Returns Policy page for full details.

 

Simply contact our support team with your order number and we’ll guide you through the return process.

 

If the item is faulty or incorrect, we’ll cover return shipping costs. For change-of-mind returns, the customer is responsible.

 

Yes, exchanges are possible if the item is still sealed and in its original condition.

🛍️ Ordering from Hyperionica

Just select your product, add it to your cart, and proceed to checkout. Orders can be placed as a guest or with an account.

 

Yes. Once your order has shipped, you’ll receive a tracking number via email.

 

If your order hasn’t shipped yet, contact us as soon as possible. Once shipped, modifications or cancellations aren’t possible.

 

Contact our support team immediately with your order number and photos. We’ll arrange a replacement or refund right away.

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