Privacy Policy

At Hyperionica, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you shop with us, we may collect the following information:

• Personal Details – name, email address, billing/shipping address, phone number.

• Payment Information – processed securely through trusted third-party gateways (we do not store card details).

• Account Information – if you create an account, we store your login details and order history.

• Technical Data – IP address, browser type, device information, and cookies for site performance and analytics.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer service and support.

• Send order updates, promotions, or newsletters (only if you opt-in).

• Improve our website and shopping experience.

• Comply with legal, tax, and fraud-prevention requirements.

3. Sharing Your Information

We value your trust and do not sell your data. We may share your information only with:

• Payment Processors (e.g., PayPal, Stripe, Klarna) for secure payments.

• Shipping Partners to deliver your orders.

• Service Providers who help us operate our website (hosting, analytics, email services).

• Legal Authorities if required by law.

4. Cookies & Tracking

We use cookies to:

• Keep your shopping cart active.

• Remember your preferences.

• Analyze website traffic and improve performance.
  You can disable cookies in your browser, but some site features may not work properly.

5. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy — typically as long as your account is active or to comply with legal requirements.

6. Your Rights (GDPR)

As a UK/EU customer, you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your data.

• Request deletion of your data (“right to be forgotten”).

• Opt out of marketing emails at any time.

• File a complaint with the ICO (Information Commissioner’s Office) if you believe your rights are violated.

7. Security

We use SSL encryption, secure payment gateways, and strict internal policies to keep your information safe. However, no online system can be 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.