Terms Of Service

Welcome to Hyperionica. By accessing or using our website (hyperionica.shop) and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

• Hyperionica is an online store specializing in official Pokémon Trading Card Game (TCG) products.
• By using our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
• We reserve the right to update or modify these Terms at any time. Updates will be posted on this page.

2. Products & Availability

• All products listed on our website are 100% authentic Pokémon TCG items sourced from trusted distributors.
• We do our best to ensure accurate product descriptions and images, but availability and details may change without notice.
• Prices are listed in GBP (£) and include VAT where applicable.

3. Orders

• By placing an order, you agree to provide accurate and complete information.
• Order confirmation will be sent via email once payment is received.
• We reserve the right to refuse or cancel any order, including suspected fraudulent transactions.

4. Payments

• We accept major debit/credit cards, PayPal, Klarna, and other secure payment methods.
• Payment must be made in full before your order is processed.
• All transactions are handled securely through encrypted third-party gateways (we do not store card details).

5. Shipping & Delivery

• We currently ship within the UK. Free shipping applies to all UK orders unless otherwise stated.
• Orders are typically processed within 1–2 business days and delivered within 3–8 business days.
• Delivery times may vary during busy periods or due to courier delays.

6. Returns & Refunds

• We offer a 10-day return policy for unopened, sealed products.
• To request a return, please contact our support team with your order number.
• Refunds will be processed once the returned item is inspected and approved.
• Return shipping costs are covered if the item is faulty or incorrect; otherwise, the customer is responsible.

7. Pre-Orders

• Pre-order products will ship on or after the official release date.
• Payment is taken at checkout to secure your item.
• Release dates may change due to supplier delays — we will keep you updated by email.

8. Limitation of Liability

• Hyperionica is not responsible for damages resulting from misuse of products or delays caused by couriers.
• Collectible card values may fluctuate, and we do not guarantee resale or market value.

9. Intellectual Property

• All content on this website (logos, images, product descriptions) is the property of Hyperionica or its licensors.
• Pokémon and Pokémon TCG trademarks belong to The Pokémon Company International. Hyperionica is an independent retailer and is not affiliated with or endorsed by them.

10. Governing Law

• These Terms are governed by UK law.
• Any disputes will be handled under the jurisdiction of UK courts.